CONTACT

T
+420-607688499 +420-601508040 +420-352686886
RZ Woodwind Manufacturing s.r.o. Dukelska 1149, 35801 Kraslice Czech republic

 

 

 

 

 

 

 

Terms and Conditions:

Delivery time

All instruments made in our manufacturing are delivered from one to two months time upon your oder. This period can be shortened

Repairs and general repairs can be done from two weeks to one month, depending on difficulty of reparation

Way of sending

Instruments, repaired instruments and accessories are transported by one of selected shipment service or can be picked up personally at our shop at scheduled time

To schedule a time, please see our contact details

Instruments, repaired instruments and accessories are send in a box, safely wraped

Postage expences are charged

Payment conditions

Instruments, repairs and accessories can be payed by bank transfer, following data on invoice

Invoice is send via email or physically in a box with instrument, with repaired instrument or with accessories

Payment is due to date written on invoice if it has not been arranged other

If you would like to pay by credit card please send us a request on our email

Receiving shipment

It is highly recommended not to take shipment if it is visibly damaged when receiving, please do not hesitate to contact us

In case of acceptance of the damaged shipment, claimed will be accessed in cooperation with the transportation service

Price validity

All prices are given on request

To know the price please see our contact details

 

 

 

Reclamation:

We give all instruments made in our manufacturing one to three years of warranty, depending on type model. Any warranty will be given if instruction from Manual of Usage should not be followed. Manual of Usage is enclosed to each instrument

Warranty given on accessories is regarding to reclamation policy of accessories manufacturer

Instruments, repairs, general repairs, warranty repairs and accessories can be reclaimed
For applying a reclamation, please see our contact details

Post warranty

We give post warranty service to all instruments made in our manufacturing